Anglo American ordered the shutdown

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As the first woman and non South African to lead the century old company many were watching her closely. Should she go so far as to make the unprecedented move of shutting down the mines What message would that send to the company and to the mining industry The lives of others Carroll s reputation and the company s performance were all on the line. Purchase this case  hbr product cynthia carroll at anglo american a an PDF ENG HARVARD BUSINESS SCHOOL CASE Cynthia.

Carroll at Anglo American B In Cynthia Carroll the newly appointed chief executive of mining giant Anglo American ordered the temporary shutdown of Anglo American Platinum s Rustenburg South Africa mines in response to a spate of deaths at the operations. The case lays out Carroll s requirements of what had to be done before the Rustenburg mines could Chinese Overseas America Number Data restart operations including the implementation of a new safety program for tens of thousands of workers that called on the help of executives from other Anglo American businesses. The shutdown disrupted operations and incurred substantial costs. Purchase this case  hbr product cynthia carroll at anglo american b an PDF ENG HARVARD BUSINESS SCHOOL CASE Cynthia Carroll at Anglo American.





When Cynthia Carroll chief executive of of the company s Rustenburg South Africa mines in the summer of it was just the first of many steps the company would take under her leadership to achieve zero harm. The case describes Carroll s approach to stakeholder relationships i.e. relationships with the government and unions how the shutdown was used as a platform to change the culture at Anglo American as a whole the challenges of sustaining such an endeavor and Carroll s reflections on her career and leadership. In Carroll stepped down as chief executive but her tenure at Anglo American had reverberated through the company South Africa and the mining industry.